FAQs

Frequently asked questions

SkinCare Protect can be transported unopened and unrefrigerated for 30 days. This has been validated by us.
However, we recommend always storing SkinCare Protect in the refrigerator when it is not being transported.
After opening SkinCare Protect, it must be stored in the refrigerator until used up.

SKINCARE PROTECT

  • For acute attacks of neuodermitis with itching and redness
  • Spray on 2-3 times a day and allow to dry

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SKINCARE SENSITIVE

  • For the daily care of neurodermatitis
  • nourishes and moisturizes the skin
  • can be used at any time.

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SKINCARE PLUS

  • for use after the redness has subsided
  • to rebuild the skin flora.
  • Use 1x daily

 

Spray SkinCare Protect 2-3 times/day onto cleansed skin. The skin should be free of other products such as creams, powders etc. Allow SkinCare Protect to absorb for 5-10 minutes. You can then apply other products to your skin if necessary. We recommend using Sanubiom SkinCare Sensitive, as it is coordinated with SkinCare Protect.

SKINCARE PROTECT

  • For acute redness
  • Spray on 2-3 times a day and allow to dry

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SKINCARE SENSITIVE

  • for the daily care of rosacea
  • nourishes and moisturizes the skin
  • can be used at any time

 

Spray SkinCare Protect 2-3 times/day onto cleansed skin. The skin should be free of other products such as creams, powders etc. Allow SkinCare Protect to absorb for 5-10 minutes. You can then apply other products to your skin if necessary. We recommend using Sanubiom SkinCare Sensitive, as it is coordinated with SkinCare Protect.

SKINCARE PROTECT

  • For acute itching and redness
  • Spray on 2-3 times a day and allow to dry

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SKINCARE SENSITIVE

  • for daily care
  • nourishes and moisturizes the skin
  • can be used at any time

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SKINCARE PLUS

  • for use after the redness has subsided
  • to rebuild the skin flora
  • Use 1x daily

 

Spray SkinCare Protect 2-3 times/day onto cleansed skin. The skin should be free of other products such as creams, powders etc. Allow SkinCare Protect to absorb for 5-10 minutes. You can then apply other products to your skin if necessary.

SKINCARE ACTIVE

  • For daily care of normal skin
  • nourishes and moisturizes the skin
  • can be used at any time

Yes, you can buy our Skincare products in pharmacies in both Austria and Germany.
It is best to use the following PZN numbers:

SKINCARE PROTECT

  • Pharmacy in Austria: PZN 5599556
  • Pharmacy in Germany: PZN 17875458

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SKINCARE ACTIVE

  • Pharmacy in Austria: PZN 5599527
  • Pharmacy in Germany: PZN 17875435

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SKINCARE SENSITIVE

  • Pharmacy in Austria: PZN 5644541

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SKINCARE PLUS

  • Pharmacy in Austria: PZN 5599533
  • Pharmacy in Germany: PZN 17875441

 

There are no known side effects with Sanubiom SkinCare products.

Phage technology is the use of bacteriophages to contain the spread of specific, harmful bacteria and restore the natural balance of the skin flora. You can find more information about bacteriophages here: Bacteriophage knowledge

SkinCare Protect uses phage technology to help regenerate your skin flora. Bacteria such as Staphylococcus aureus, Escherichia coli, Pseudomonas aeruginosa or Streptococcus pyogenes can spread in a disturbed skin flora. SkinCare Protect can suppress the growth of these bacteria using phage technology. Skin problems such as acne, neurodermatitis/eczema, rosacea and skin irritation are often exacerbated by these bacteria.

According to studies, the bacteria mentioned above are the most common cause of skin irritations such as redness and itching. If the skin problems are not caused by disturbed skin flora or bacteria, SkinCare Protect has no effect.

Aqua, Sodium Chloride, Magnesium Chloride, LB-Medium, Staphylococcus Aureus Phage, Escherichia Coli Phage, Pseudomonas Aeruginosa Phage, Streptococcus Pyogenes Phage Lysate.

All our products have not been tested on animals and are free from animal ingredients.

We also recommend the use of SkinCare Active.

In rare cases, users have noticed a slight burning sensation on the skin after using SkinCare Protect. This burning sensation should no longer occur after a few applications. Use SkinCare Protect regularly, for at least 14 days. We recommend using SkinCare Protect for 4-6 weeks to achieve the best possible results. In the event of allergic reactions to ingredients, use should be discontinued. If you have any questions, please do not hesitate to contact us by phone or e-mail.

The expiration date of our products can be found on our product labels. SkinCare Prodect must be stored in the refrigerator at 2-8°C. After opening, Sanubiom SkinCare must be used within 14 days. Unopened SkinCare Protect can be transported unrefrigerated for 30 days.

A combination with other care products is possible. Spray SkinCare Protect 2-3 times a day onto cleansed skin. The skin should be free of other products such as creams, powders etc. Leave SkinCare Protect on for 5-10 minutes. You can then apply other products to your skin if necessary.

SkinCare Protect can be used for as long as necessary. Use SkinCare Protect regularly, for at least 14 days. We recommend using SkinCare Protect for 4-6 weeks to achieve the best possible results. If skin problems occur again after discontinuing SkinCare Protect, treatment with SkinCare Protect should be restarted. If necessary, SkinCare Protect can also be used preventively several times a week.

SkinCare Protect is a certified medical cosmetic and can be applied externally to the whole body on intact skin.

You can also spray SkinCare Protect onto the scalp. It may be necessary to apply a larger amount to the scalp, as much of the liquid is absorbed by the hair and therefore does not reach the scalp.

SkinCare Protect is supplied sterile. Sterility is broken when the bottle is opened. We therefore recommend storing the solution in the refrigerator. SkinCare Protect can be stored in the refrigerator for at least 14 days. As long as the liquid is transparent and does not smell, it can still be used.

Apply SkinCare Plus to the skin. As soon as the gel has dried, a moisturizing cream should be applied. SkinCare Plus should be used 2-3 times a day for 10-14 days. The active probiotics in SkinCare Plus promote the production of ceramides (= skin lipids). This strengthens the skin barrier, as the skin can bind moisture better.

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